v8b Privacy Policy
— Your Data, Your Rights
At v8b, protecting your personal information is a core responsibility. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used and stored, and what rights you have over your information as a player on the v8b platform in Bangladesh.
SSL Encryption
All data transmitted between your device and v8b is protected by industry-standard SSL/TLS encryption, preventing interception of your personal and financial information.
No Data Selling
v8b does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely for operating and improving the platform and for meeting legal obligations.
Minimal Data Collection
We collect only the data that is strictly necessary to verify your identity, process transactions, prevent fraud, and comply with applicable legal and regulatory requirements.
Your Rights Respected
You have the right to access, correct, or request deletion of your personal data held by v8b, subject to our legal retention obligations. Submit requests to [email protected].
Secure Payments
Payment data processed via bKash, Nagad, Rocket, Upay, and card networks is handled through encrypted channels. v8b does not store full card numbers or mobile banking PINs on its servers.
Marketing Opt-Out
You can withdraw consent for marketing communications at any time by contacting support or adjusting your account notification preferences. Withdrawal of marketing consent does not affect your ability to use the platform.
Section 1
Information We Collect
v8b collects personal information from you in the course of providing its services. The categories of data we collect depend on how you interact with the platform — whether you are simply browsing, creating an account, making a deposit, placing a wager, or contacting our support team. We are committed to collecting only what is necessary and proportionate for the stated purpose.
Registration & Identity Data
When you create a v8b account, we collect: your full legal name, date of birth, gender, residential address (including city — for example, Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi), email address, and mobile phone number. This data is required to create and maintain your account, verify your age and identity, and communicate with you about your account.
Identity Verification (KYC) Documents
To comply with our Know Your Customer obligations, we may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence, as well as proof of address documents. These documents are stored securely and used exclusively for identity verification and fraud prevention purposes.
Financial & Transaction Data
We collect records of all deposits, withdrawals, and wagers made on your account, including the payment method used (e.g., bKash account number, Nagad registered mobile, bank account details), transaction amounts in BDT, timestamps, and transaction reference numbers. This data is retained for financial record-keeping, fraud detection, and dispute resolution purposes.
Technical & Usage Data
When you access v8b, our servers automatically record certain technical information, including your IP address, browser type and version, operating system, device type, referring URL, pages visited, session duration, and clickstream data. This information is used for platform security, performance optimisation, and to improve the user experience.
Communications Data
If you contact our support team via live chat, email, or any other channel, we retain records of those communications including the content of messages, timestamps, and any attachments. This data is used to resolve your query, train our support team, and maintain a record of interactions for quality assurance.
Data Categories Summary
- Full name, date of birth, address
- Email address and mobile number
- NID / passport / driving licence
- Payment method identifiers
- Deposit, withdrawal, and bet history
- IP address and device information
- Browser type and session data
- Support chat and email records
Section 2
How We Use Your Data
v8b processes your personal data on the basis of contractual necessity (to provide you with the services you have requested), legal obligation (to comply with applicable laws and regulations), legitimate interest (to protect the platform and our players from fraud and abuse), and — where applicable — your explicit consent (for marketing communications). The table below sets out our primary processing purposes and the corresponding legal basis for each.
| Processing Purpose | Data Used | Legal Basis |
|---|---|---|
| Creating and managing your account | Registration data, identity data | Contractual necessity |
| Processing deposits and withdrawals | Financial data, payment method identifiers | Contractual necessity |
| Age and identity verification (KYC) | KYC documents, registration data | Legal obligation |
| Fraud prevention and platform security | Technical data, transaction data, IP address | Legitimate interest |
| Responsible gaming monitoring | Wagering history, session data | Legal obligation / legitimate interest |
| Customer support | Communications data, account data | Contractual necessity |
| Personalised promotional offers | Account data, wagering history | Consent |
| Platform analytics and improvement | Technical data, usage data | Legitimate interest |
Marketing Communications
With your consent, v8b may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, seasonal offers (such as Eid promotions or BPL cricket bonuses), and platform updates. You may withdraw your consent for marketing communications at any time by contacting [email protected] or by updating your notification preferences in your account settings. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before withdrawal.
Automated Decision-Making
v8b uses automated systems to detect fraudulent activity, identify problem gambling patterns, and flag accounts for manual review. These automated systems may result in temporary account restrictions pending human review. If you believe an automated decision has been applied incorrectly to your account, you have the right to request a manual review by contacting our support team.
Section 3
Data Sharing & Disclosure
v8b does not sell or rent your personal data to any third party. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
Payment Processors
To process deposits and withdrawals, we share relevant financial data with our payment processing partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and card network processors (Visa, Mastercard). These processors operate under their own privacy policies and are bound by contractual data protection obligations when processing data on v8b's behalf.
Identity Verification Providers
We work with third-party identity verification services to assist with KYC checks. These providers process your identity documents on our behalf under strict confidentiality agreements. They are not permitted to use your data for any purpose other than providing verification services to v8b.
Legal & Regulatory Disclosure
v8b may disclose your personal data to law enforcement agencies, regulatory authorities, or financial intelligence units where required to do so by applicable law, court order, or lawful authority. We will, where legally permissible, endeavour to notify you of such disclosures.
Business Transfers
In the event that v8b is acquired by or merged with another entity, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the acquiring entity will be required to honour the commitments set out in this Privacy Policy.
No Cross-Border Transfers Without Safeguards
Where your personal data is transferred to service providers located outside Bangladesh, v8b ensures that appropriate contractual safeguards are in place — including standard data protection clauses — to protect your data to a standard equivalent to that described in this policy.
Who We Share Data With
- Payment processors (bKash, Nagad, Rocket, Upay)
- Bank partners (DBBL, BRAC, City Bank)
- KYC / identity verification services
- Fraud detection technology providers
- Law enforcement (where legally required)
- Third-party advertisers — never
- Data brokers or marketing firms — never
Section 5
Data Security & Retention
v8b implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security infrastructure includes SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, firewalls and intrusion detection systems, regular security audits and penetration testing, and strict internal access controls that limit which staff members can access personal data and for what purpose.
Password Security
Your v8b account password is stored using a one-way cryptographic hash function. This means that even v8b's own technical staff cannot retrieve or read your password. We strongly recommend that you use a strong, unique password for your v8b account and that you do not reuse the same password across multiple online services. If you suspect your password has been compromised, change it immediately and contact our support team.
Data Retention Periods
v8b retains your personal data for as long as your account is active and for a defined period after account closure, as required by our legal and regulatory obligations. The table below outlines our standard retention periods by data category:
- Account registration data: retained for 5 years after account closure
- KYC identity documents: retained for 5 years after account closure
- Financial transaction records: retained for 7 years in accordance with financial record-keeping requirements
- Wagering and game history: retained for 5 years after account closure
- Support communications: retained for 3 years after the date of the last communication
- Technical / server logs: retained for up to 12 months on a rolling basis
After the applicable retention period has elapsed, your data is securely deleted or anonymised so that it can no longer be attributed to you as an individual. Where anonymised data is retained for statistical or analytical purposes, it no longer constitutes personal data under applicable privacy frameworks.
Data Breach Response
In the unlikely event of a data breach that poses a risk to your rights and freedoms, v8b will take immediate steps to contain the breach and will notify affected players without undue delay. Our incident response team operates on a 24/7 basis to monitor for and respond to any security incidents affecting player data.
Security Measures
- SSL/TLS encryption in transit
- AES-256 encryption at rest
- Firewalls and intrusion detection
- Regular penetration testing
- Role-based internal access controls
- One-way password hashing
- 24/7 incident response monitoring
Retention at a Glance
- Account data: 5 years post-closure
- KYC documents: 5 years post-closure
- Financial records: 7 years
- Support records: 3 years
- Server logs: 12 months rolling
Section 6
Your Privacy Rights
v8b respects your rights over your personal data. The following rights are available to all v8b players in relation to the personal data we hold about them. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Rights Request" and provide sufficient information to verify your identity before we process the request.
Right of Access
You have the right to request a copy of all personal data that v8b holds about you. We will provide this information in a structured, commonly used format within 30 days of receiving a valid request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update most account details directly in your account settings or by contacting support.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. Note that financial records must be retained for regulatory compliance purposes.
Right to Restrict Processing
In certain circumstances — for example, while a data accuracy dispute is being resolved — you have the right to request that we restrict processing of your personal data to storage only, without using it for other purposes.
Right to Data Portability
Where processing is based on your consent or contractual necessity, you have the right to receive your personal data in a structured, machine-readable format and to have it transmitted to another service provider where technically feasible.
Right to Object
You have the right to object to processing of your personal data carried out on the basis of our legitimate interests — including profiling for personalised offers. You may also object to processing for direct marketing purposes at any time.
v8b will respond to all valid privacy rights requests within 30 calendar days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. We do not charge a fee for processing privacy rights requests unless the request is manifestly unfounded or excessive.
Section 7
Third-Party Services
The v8b platform integrates with a number of third-party services to deliver its full range of features — including game content from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi; payment processing via bKash, Nagad, Rocket, and Upay; and identity verification services. Each of these third-party providers operates under its own privacy policy and data processing terms.
When you launch a game from a third-party provider within the v8b platform, limited technical data (such as your session token and account identifier) may be transmitted to that provider to load and operate the game. This data is used exclusively to deliver the game session and is not used by game providers for independent marketing or profiling purposes.
Links to External Sites
The v8b platform does not include links to external third-party websites. However, if you navigate away from v8b through your own action, please be aware that any websites you visit outside of v8b.app are governed by those sites' own privacy policies, over which v8b has no control or responsibility.
Game Provider Data Processing
Game providers integrated into v8b process game outcome data, RNG seeds, and bet history in order to deliver certified fair-play results. These providers may retain game round data for dispute resolution and regulatory audit purposes under their own data retention obligations. v8b ensures that all integrated game providers meet recognised fair-play and data protection standards as a condition of their integration into the platform.
Section 8
Updates to This Policy
v8b reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will publish the revised policy on this page with an updated effective date and, where required, notify registered players via email or in-platform notification. The effective date at the top of this page indicates when the current version was last revised.
We encourage you to review this Privacy Policy periodically to stay informed about how v8b protects your personal data. Your continued use of the v8b platform following the publication of any revised Privacy Policy constitutes your acknowledgement of the changes. If you have questions or concerns about any changes to this policy, please contact our support team at [email protected] before continuing to use the platform.
Contact Us
All privacy-related queries, requests, and complaints should be directed to our support team. Our dedicated privacy contact can be reached at: [email protected] (plain text — not a clickable link). We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a full response within 30 calendar days.
Ready to Play at v8b?
Now that you know how we protect your data, explore our casino games, cricket betting markets, and slot titles — all secured with SSL encryption and fair-play certification for Bangladesh players.